Reliability isn't a promise.
It's a system.
Anyone can claim their temps show up. Fairly is built so they do: verification before a professional can ever apply, a Code of Conduct they agree to, a permanent reliability record you can see before you book, and real consequences when someone lets a clinic down. The result is a 99% reliability rate on scheduled shifts.
Layer one: verified before they can apply
No professional can apply to a single shift until Fairly has verified their license with the provincial regulator and confirmed their identity. Clinics never sift through unverified applicants, because unverified applicants don't exist on the platform.
Layer two: a standard they sign up for
Every professional on Fairly agrees to our Code of Conduct: commit only to shifts you can honor, cancel as early as possible with a valid reason when life intervenes, arrive on time and ready, and treat clinic teams with professionalism. It isn't fine print. It's the working agreement that keeps the platform worth trusting, and we enforce it.
Layer three: a track record you can see
Every cancellation, every reason given, and every no-show is permanently recorded on a professional's profile, and clinics can see it before booking. After each shift, clinics and professionals leave feedback both ways. You are never choosing a stranger. You are choosing someone whose reliability history is in front of you, and you make the call on every applicant yourself.
Layer four: real consequences
Cancelling inside 24 hours requires a compelling reason, and we may require documentation such as a doctor's note. A no-show means immediate suspension from the platform, with reinstatement only if the professional can justify it. A pattern of unreliability means removal. We apply this with judgment, because dental professionals get sick like everyone else, but the standard itself never moves: clinics book on Fairly because showing up is enforced, not hoped for.
The guarantee we'll actually make
We won't promise that a temp can never cancel. Dental professionals get sick, cars break down, and life happens to everyone; any platform that guarantees otherwise is selling you something. Here's what we do guarantee: when something goes wrong, we do everything in our power to make it right, and we hold the professional accountable. That's the standard behind the 99%, and it's the reason the number holds.
What this adds up to
A 99% reliability rate on scheduled shifts, often confirmed in under 10 minutes, from professionals who chose to work on a platform where reliability is measured and visible. That's the difference between a staffing marketplace and a Facebook group.